Industry survey ranks Averitt as “Most Recommended LTL Provider” in the nation
Posted: February 23, 2021
We have so much to be proud of here at Averitt – an outstanding driving force, professional and supportive staff, outstanding leadership, and a long history of success. The list goes on and on, and now it’s getting a little longer with this latest recognition: Mastio & Company, an independent research agency that specializes in the less-than-truckload (LTL) industry, recently honored Averitt Express for service quality.
Results from the 16th annual LTL Carrier Customer Value/Loyalty Benchmarking Survey placed Averitt as the “Most Likely to Recommend” LTL carrier in the country.
To determine this honor, Mastio & Company interviewed nearly 1,600 major shippers throughout the U.S., allowing shippers to rate carriers on a number of attributes, including quality of performance, pricing and customer service.
“The annual study gauges the overall shared experiences that shippers have with their carriers in terms of customer service, technology, reliability and ease of conducting business with,” said Kevin Huntsman, senior vice president of sales for Mastio & Company. “Once again, Averitt has illustrated its dedication to building strong partnerships with shippers that enable them to achieve their goals year after year.”
Our president and chief operating officer, Wayne Spain, shared his thoughts on the results, saying, “Our team is honored to be recognized by the shipper community for our commitment to delivering the most reliable LTL service in the nation. From our drivers to our customer service and operations associates, our team’s ability to work together toward a singular goal is stronger than ever.”
If you’re interested in an LTL career opportunity with an industry leader, Averitt has many openings just for you! You can be home every day while enjoying top benefits, excellent equipment and outstanding facilities wherever you are. Take a look at our current open LTL positions and then connect with us to get started!